PRIVACY POLICY

Your privacy is critically important to us. At diomas.gr, we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our website.
• We store personal information for only as long as we have a reason to keep it.
• We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
• We help protect you from overreaching government demands for your personal information.
• We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

This Privacy Policy applies to information that we collect about you when you use our website diomas.gr

Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our website better.

We collect this information from three sources: if and when you provide information to us, automatically through operating our website, and from outside sources. Let’s go over the information that we collect.

Communications with us (hi there!): You may also provide us with information when you respond to surveys, communicate with our happy employees about a support question, or sign up for a newsletter. When you communicate with us via form, email, phone, or otherwise, we store a copy of our communications.

Information We Collect Automatically

Log information: Like most websites, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our website.

Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our website from certain geographic regions.

Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Diomas.gr uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our website, as well as track and understand email campaign effectiveness and to deliver targeted ads.

How and Why We Use Information

To provide our Services. For example, provide customer service, process payments and orders, and verify user information.

To ensure quality, maintain safety, and improve our website. For example, by providing automatic upgrades and new versions of our website. Or, for example, by monitoring and analyzing how users interact with our website so we can create new features that we think our users will enjoy and that will help them or make our website easier to use.

To market our website and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users, advertising our website, analyzing the results of our marketing campaigns (like how many people visited a landing page after receiving a marketing message), and understanding and forecasting user retention.

To protect our website, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of diomas.gr and others.

To fix problems with our website. For example, by monitoring, debugging, repairing, and preventing issues.

To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our website.

To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products, keep you up to date on diomas.gr; or calling you to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt out of marketing communications at any time.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under the applicable terms of use or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information — for example, to provide and update our website; to improve our website so that we can offer you an even better user experience; to safeguard our website; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our website; and to personalize your experience; or

(5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on, as described in our Cookie Policy.

How Long We Keep Information

We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it — described in the section above on How and Why We Use Information — and we’re not legally required to keep it.

Security

While no online website is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our website for potential vulnerabilities and attacks.

Your Rights

If you are located in certain parts of the world and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.

European General Data Protection Regulation (GDPR)

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

• Request access to your personal data;
• Request correction or deletion of your personal data;
• Object to our use and processing of your personal data;
• Request that we limit our use and processing of your personal data; and
• Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.

Contacting Us About These Rights

You can contact us about deleting your personal data or one of the other rights. When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything. For example, if you are a user, we will need you to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.

Privacy Policy Changes

Although most changes are likely to be minor, diomas.gr may change its Privacy Policy from time to time. Diomas.gr encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will, in some cases, provide additional notice (like sending you a notification through email or your dashboard). Your further use of the website after a change to our Privacy Policy will be subject to the updated policy.